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"comment": "The staff was very nice and the hearing test was as usual. The building had no air air conditioning and was 87 without air circulation. This was very unpleasant and I feel the patient's should have been notified and given an option to reschedule. Not acceptable this day and age.",
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"comment": "Thank you, Mr., for your positive feedback! We're glad you found our services satisfactory.",
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"comment": "Good Place for the required services needed",
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"comment": "Thank you, Walter! We appreciate your kind words about our customer service. Your support means a lot to us!",
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"comment": "Great customer service!",
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"comment": "Thank you, Jeff! We appreciate your kind words and are glad to hear that Allen provided you with knowledgeable and attentive service. Your satisfaction is important to us!",
"updateTime": "2026-05-23T02:01:57.039988Z"
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"comment": "I was extremely pleased with the service. Allen was very knowledgeable and took great care and time to help me with the repair.",
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"comment": "Thank you, Jp, for your feedback. We appreciate you taking the time to share your thoughts!",
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"comment": "Thank you, Ripu! We're glad to hear you had a great experience with Allen and appreciated his professional and patient approach. Your recommendation means a lot to us!",
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"comment": "Great experience with Allen for my hearing test. He was professional, knowledgeable, and took the time to explain everything clearly\u2014without any pressure to buy. I really appreciated his honest, patient approach. Highly recommend!",
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"comment": "Thank you, Ripu! We're glad to hear you had a great experience with Allen and appreciated his professional and patient approach. Your recommendation means a lot to us!",
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"comment": "Great experience with Allen for my hearing test. He was professional, knowledgeable, and took the time to explain everything clearly\u2014without any pressure to buy. I really appreciated his honest, patient approach. Highly recommend!",
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"comment": "Thank you, Catherine! We're glad to hear you felt at ease and appreciated the professionalism. Your feedback means a lot to us!",
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"comment": "Very professional and set me at ease.",
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"comment": "Thank you, Carla! We're so glad to hear about your positive experience with Allen. It's wonderful to know how much you're enjoying your hearing aids and the support you received. We appreciate your kind words and hope to see you again soon!",
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"comment": "I want to give a huge shout out and thank you to Allen. I have had my hearing aids for about 6 months and once I saw Allen I felt like I just got a new improved pair. He custom fit my hearing aids to my ears and taught me all about the app and how much I had been missing. I can actually hear now and am loving my new investment. Allen was so patient, nice and so educated. I can only hope anyone needing help with hearing makes a visit to this audibel in pinehurst and see Allen. Thank you so much and you really enriched my whole experience. This was 5 star award winning customer service. Allen really cares and it shows.",
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"comment": "Thank you, Mary, for your feedback. We appreciate you taking the time to share your thoughts!",
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"comment": "Thank you, Duane! We appreciate your kind words about our front desk team and the audiologist. It's great to hear that you had such a positive experience with us. Your satisfaction means a lot!",
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"comment": "Front desk most helpful with making appointments and providing information concerning appointments.\n\nThe audiologist knows how to make changes to aids for better service for the customer. He knows what needs to be accomplished and makes the adjustments. MOST HELPFUL. Great business. I\u2019m well pleased.",
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"comment": "Thanks, Dan! We appreciate your kind words and look forward to your next visit.",
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"comment": "Very knowledgeable, informed, and pleasant to work with. Definitely will return.",
"createTime": "2026-04-11T16:02:18.414009Z",
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"displayName": "Colleen Savage"
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"comment": "Thank you, Colleen! We're glad to hear that Allen Matthews provided you with such thorough explanations about the hearing test and hearing aids. We appreciate your enthusiasm and look forward to supporting you as you try out the hearing aids and experience improvements in your daily life!",
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"comment": "Allen Matthew\u2019s was absolutely wonderful taking the time in explaining everything regarding the hearing test and options for hearing aids. I am looking forward to trying the hearing aid\u2019s and see improvement in my everyday life and routines! Thank you",
"createTime": "2026-04-07T22:25:15.532223Z",
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"displayName": "Kim Kirkpatrick"
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"comment": "Thank you, Kim! We're glad to hear that Alan provided you with a smooth experience and helpful information. Your recommendation means a lot to us!",
"updateTime": "2026-04-08T02:02:28.393948Z"
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"comment": "Alan is a great audiologist. A Professional.\nHearing test went smooth and information given after was very helpful in my situation. I recommend!",
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"displayName": "Janet Leviner"
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"comment": "Thank you, Janet, for taking the time to leave a review. We appreciate your support!",
"updateTime": "2026-03-26T02:03:38.178668Z"
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"comment": "Thank you, Cynthia, for taking the time to leave a review! Your support means a lot to us.",
"updateTime": "2026-03-19T02:09:23.273012Z"
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"comment": "Thank you for sharing your experience with us. We're glad we could provide excellent care for your mom. ",
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"comment": "Thank you for your kind words about our team! We're grateful for the opportunity to assist your mother.",
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"comment": "Thank you, Frank Hyatt MD! We appreciate your kind words about our audiologist, Allen Matthews. We look forward to assisting you with your purchase soon!",
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"comment": "Thank you for your 5-Star review, Shari Sluder!",
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"comment": "Thank you for your review, Dale Hunzeker!",
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"comment": "Very nice people from receptionist to audiologist. Very pleased with hearing aids and the service after purchase.",
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"comment": "Thank you for your review, Brenda Williams!",
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"comment": "Hearing aids are a choice for some and a necessity for others. In my case it was a necessity. I had been struggling the last few years with CIC devises that clearing (not that I new it) were no longer doing the job.\n\nThen James and Jean from Audible Pinehurst came into my hearing life. James had me do something no other hearing instrument professional had ever done. He ask me to bring my wife along for the hearing test. Wow, it was comedy, her saying the test words and me guessing, nearly always wrong. There was no question new hearing devices were required.\n\nAudible VIA rechargeable hearing instruments have changed my life. So many good ways and just a couple not so good. The good is I can hear sounds and words I haven\u2019t heard for years. I can enjoy conversations in restaurants, sporting events, almost any place it was a struggle in before. Hearing the TV without the wife telling me it\u2019s to loud is a big plus. Most of all streaming from my IPhone directly into my hearing aids is life changing.\n\nIt had been years since I heard absolutely every word during a telephone conversation. It is now something I look forward to receiving. Streaming news, talk shows, YouTube and music and hearing sounds I haven\u2019t hear for years is amazing.\n\nListening to music is a great enjoyment for me. These VIA hearing instruments are like sitting front and center in a concert hall. Music the way I heard it when I was a kid. The highest of high or the lowest of lows are rich and full. Only hearing for yourself will let you experience just how great music can be again.\n\nIt has taken me nearly a year to get this review completed. I feel that I know this product and how to fully use all its features quite well. Having a rechargeable hearing aid that nearly always gives me 16-18 hours of service is remarkable. There are times when I awaken at three or four in the morning to the word \u201cbattery\u201d in my ears. It is so very easy to roll over and place the hearing aids in the charger. Even nicer to wake up a few hours later to fully charged hearing aids ready for the day. And yes the charger can be use for four days to recharge the VIA\u2019s without being recharged itself. There are many great things to say about these hearing aids but really you need to try them for yourself. My feeling is you will love them as much as I do.\n\nThe only way to know for sure is to give Jean a call and set up an appointment with James. In my opinion two of the best people in the hearing aid business. Oh yeah the bad, when streaming music and the wife wants to talk to you, you do have to interrupt The Beach Boys for a moment to pay attention and be a good husband.\n\nGood luck, I hope your future hearing is as enjoyable as mine. And I hope you give Audible, James, Jean and VIA a chance to change your life.",
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"comment": "I brought my father here earlier this afternoon to get an updated hearing test as part of his \"growing old\" process of life and from the moment we walked in, we felt amazingly satisfied with our decision to go to this specific location.\n\nThe place is warm, welcoming, kind, compassionate, and so generous along with the fine people who work at this facility. We spent 2.5 hours here getting all the ins and outs of the process, understanding, and feeling 100% comfortable in knowing what everything meant and how it all worked.\n\nThis place along with the people who worked here exceeded beyond measures our expectations and made us feel so welcomed and comfortable with their professionalism and compassion. This place hands down is the best ever and so satisfying to anyone who needs this kind of treatment or appointment in their life.\n\nWe give them a million stars over and over and definitely will do business with them only moving forward. We highly recommend anyone to come here because you will leave feeling part of their family and not \"just another patient\" Thank you to the doctor and receptionist who work here. We truly appreciate you and look forward to coming back and doing more business with you!!",
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"comment": "Thanks for your help was a pleasure to get our test done there with a friendly staff that knows a lot about hearing thank you",
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"comment": "My wife had a broken door on her aid she went to dealer and was informed that it was out of warranty and that she needed to have new ones. We checked with Dr. James and he discovered that she had a warranty.\nHe sent a Starkey hearing aid to Audibel and they honored their warranty and replaced the unit. He adjusted her aids and we are now customers of Audibel because he is honest, forthright and a very caring individual who listens, allows you to see everything he discusses while you are there. Everything is open and honest.",
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"comment": "Dr. James Dixon is the best! My experience with him is that he is a very interested, competent, personable, honest and one of the most discerning people I have met.\n\nHe educated me in general on the anatomy and functionality of the ears and then examined my ears and detected a situation with my right hear which was inflamed and had an abundance of wax in it. He recommended a handling for this that I did at home and then came back for a revisit and testing.\n\nLong story short my hearing in my right ear was so much improved and my hearing overall is now so much better that I don't need a hearing aid.\n\nI cannot say enough good things about the experience. He is certainly the only person I will go to if someday I do need a hearing aid. This kind of honesty and integrity is not common from my experience; it is really nice to be able to really trust someone, to know that that person will unselfishly do the right thing.\n\nRichard Dixon {no relation by the way (: }",
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"comment": "Dr. Dixon was incredible! He explained everything in detail and took his time to make sure you understood what was going on. He was extremely personable, relatable and made you feel right at home. To top it off, the office is very clean and welcoming. My boyfriend and I were shocked at how his hearing test results came back and are really glad we went and had him evaluated. If you are still on the fence, I definitely recommend checking out the Audibel Pinehurst location.",
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"comment": "My husband and I had a ear appointment at Audibel Hearing in Pinehurst N.C 3\/25\/2019\nAnd had the opportunity to meet these wonderful beautiful blessed people Mrs.Jean the receptionist omg she's amazing very loving and caring and then we had the opportunity to meet Dr.James who made us feel so comfortable and took his time to explain everything to us which was awesome to truly know that their are still some great Doctors out here that still cares and not all about the money but just there for the patients and just enjoying what they do and that really blessed the Riggins family and yes we're love to let anyone know that Audibel Hearing is the best place to come get your Hearing back on track Doctor James Dixion and Mrs.Jean the whole Audibel staff thank you guys for all that you do keep up the Fantastic work we love you guys God Bless and again thank from the Riggins Family.",
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"comment": "Hi, I am the Patient Care Coordinator at Audibel Hearing Center of Pinehurst. Our patient, Mr. K. Cummings, has given his permission, and asked me to post his review to this website. Here is what he had to write:\n\n\"After trying two different types of hearing aids and not being satisfied by either, I read the advertisement for Audibel and decided I would give them a try.\n\nUpon completing my first hearing test with Audibel, I was thoroughly impressed when made aware of the amount of hearing loss shown in both ears.\n\nDue to the professional and thorough manner in which the Hearing Aid Specialist explained the product and service to me, I was more than willing to give Audibel a trial.\n\nI am now happy to say my experience with James Dixon, HIS, proved to be very worthwhile. Mr. Dixon's expertise, knowledge and personalism has helped in making a fantastic improvement to my hearing needs.\n\nAnother determining factor was the comfort of the hearing aids and ability to adjust them to three different noise levels. After more than a year with the hearing aids, I continue to be pleased with the product and the followup service that Audibel provides.\n\nSo, if you want your hearing to be swell, then see James and Jean at Pinehurst Audibel.\"\n\n(You can view his original document in this office.)",
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"comment": "Dr. Dixon was great to work with. Great location filled with a warm and caring Doctor and team. So glad we found this place to help my Mom get the best help available for her needs.",
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"comment": "Dr Dixon at the Pinehurst location is wonderful!! He\u2019s very knowledgeable, compassionate, and takes all the time you need to feel comfortable with your hearing aids. And they can usually get you in to be seen pretty fast, within a few days. Highly recommend Dr Dixon and this office!",
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"comment": "Aloha, Dr James Dixon at the Audibel location at Pinehurst is the most caring and patient doctor. He really took the time with my 90 year old Mom. She really liked him and how he made sure she understood everything he was doing while testing her hearing. His patience, knowledge and caring is above and beyond. If you are considering getting fitted for a hearing aid this is the place to go. Dr. Dixon and his assistant Jean will take the best care of you!",
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"comment": "Dr. James Dixon couldn\u2019t have given better service! Very knowledgeable and really cares about the client!! Highly recommend Dr. Dixon, stop by and let help you with all your hearing needs",
"createTime": "2018-07-27T19:45:20.484Z",
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"comment": "I put off being fitted with hearing aids for many years. James at the Pinehurst Audibel took the time to explain everything even before we began the testing. A month later now and I am loving these devices. Never knew how much I was really missing. James is just great! Will do anything, even if it means coming in early or staying late, to accommodate my busy schedule. I would recommend Pinehurst Audibel to anyone, young or old, who has a hearing problem that needs addressing. Even after getting your devices, tell James about any problems you may encounter and he will find a solution - he did for me.",
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"comment": "Friendly staff hearing aids are overpriced",
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"comment": "I went in to have my hearing checked and the technology used was amazing. The difference between Audibel and Audiology of the Sandhills, where I had been going is night and day. Dr. James is extremely knowledgeable in his field and does not rush you through. He spent two hours with me doing multiple tests and explaining each step. I was extremely impressed with all aspects of my appointment testing and the quality of the products offered. I strongly recommend anyone in need of hearing aids to make an appointment at this location. You will not be disappointed.",
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"comment": "Professional, interested and compassionate and made both of my parents comfortable and heard. Everything was explained clearly and we could watch the tests and the results on high tech screens. It was very educational. The hearing aid options were wide and my father is very happy with his new ones. There was no pressure to buy and my mother was doing well on her tests so was advised she didn't need any devices. I was thoroughly happy with the process and results.",
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"comment": "My father is 95 years old, and recently replaced his hearing aids at Audibel of Pinehurst. Our experience was excellent in all respects. His previous hearing aids were from another company - he is much happier with the Audibel hearing aids. He mentions that sounds are more natural, he is hearing much better, and outside noises are not distracting. We cannot say enough about the great service provided by the Mr. James Dixon, the hearing specialist - it is a pleasure to deal with such a friendly and professional individual! Thanks James!",
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"comment": "I have been a hearing aid user for over seven years and was having problems with my one of my current devices. I did not have time to make an appointment in Greensboro and drive over an hour. I knew the Audibel store was next door to our new favorite grocery store. I stopped in on Thursday afternoon to see if there was any hope for my one dead device, James said he could check it for me. After a few minutes he came back and advised he cleaned the battery contacts and installed a new battery and it did not fire up. I told him that I was feeling off balance with only one working aid. I told him that my spouse was frustrated when speaking to me I would respond with a totally different response (not good). I asked if they could see me for a fitting and yes the next morning and he asked me to bring my lovely wife.\n\nNext morning we both were part of the testing since it was important that I clearly hear my spouse. After exstensive testing he determined my hearing loss was the high frequencies which I already knew since I was already a hearing aid user of a basic set. Well after explaining the technological advancement and the differences in the levels of units, he fitted me with mid level unit and we went shopping in the new HT next door. I was amazed and the clarity and walking around talking to females (who's voices range in the higher frequencies) actually I understood every word spoken.\n\nAlso handicapped with tinnitus noise was an issue, but with the platinum units (which I chose) when I got home and turned the TV on and with our air cleaners fan running on high I could hear every word from the TV without having to turn off the air cleaner which I had to do with my old units. I am amazed of the sounds I can hear again. James is fantastic audiologist and knows his products very well!\n\nI highly recommend James and Audibel!",
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"comment": "I've been an Audibel customer for 11 years and am currently using my 4th pair of hearing aids. When I was having problems with my previous pair that several visits , including 2 sessions with Audibel's technical support team, didn't resolve, James at the Pinehurst location suggested I try the new A4 Platinum hearing aids. I was able to try them out for several weeks to be sure they met my needs. Since I'm a singer, it was important to me that I be able to hear both other voices and instruments clearly, which my previous hearing aids were unable to do. The A4 Platinums were a revelation. They use an entirely new method to fine tune music reception and the results were spectacular. I was able to hear both the low and high voices in the chorus, as well as the piano and organ. I hadn't realized how much I was missing until I used the A4 Platinums. In addition, speech is much clearer because of the additional band widths available with these hearing aids. It's no surprise that I bought them after my trial period was up. I was treated like a valued customer by both James and Mike, the owner and will continue to use Audibel products.",
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The staff was very nice and the hearing test was as usual. The building had no air air conditioning and was 87 without air circulation. This was very unpleasant and I feel the patient's should have been notified and given an option to reschedule. Not acceptable this day and age.
Judy Cole, on GoogleGood Place for the required services needed
Mr. JG Built, on GoogleGreat customer service!
Walter Murphrey, on GoogleI was extremely pleased with the service. Allen was very knowledgeable and took great care and time to help me with the repair.
Jeff Nixon, on GoogleGreat experience with Allen for my hearing test. He was professional, knowledgeable, and took the time to explain everything clearly—without any pressure to buy. I really appreciated his honest, patient approach. Highly recommend!
Ripu Sindhu, on GoogleGreat experience with Allen for my hearing test. He was professional, knowledgeable, and took the time to explain everything clearly—without any pressure to buy. I really appreciated his honest, patient approach. Highly recommend!
Ripu S, on GoogleVery professional and set me at ease.
Catherine Maddox, on GoogleI want to give a huge shout out and thank you to Allen. I have had my hearing aids for about 6 months and once I saw Allen I felt like I just got a new improved pair. He custom fit my hearing aids to my ears and taught me...
Carla Schoenberger, on GoogleFront desk most helpful with making appointments and providing information concerning appointments. The audiologist knows how to make changes to aids for better service for the customer. He knows what needs to be accomplished and makes the adjustments. MOST HELPFUL. Great business. I’m well pleased.
Duane Beauchamp, on GoogleVery knowledgeable, informed, and pleasant to work with. Definitely will return.
Dan Easley, on GoogleAllen Matthew’s was absolutely wonderful taking the time in explaining everything regarding the hearing test and options for hearing aids. I am looking forward to trying the hearing aid’s and see improvement in my everyday life and routines! Thank you
Colleen Savage, on Google
